Shipping

1. Overview

At OUStore.pk, we aim to deliver your orders quickly and safely. This Shipping & Delivery page explains our shipping policies, estimated delivery times, and tracking information.

2. Processing Time

All orders are processed within 24–48 hours (business days) after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

3. Delivery Time

Our standard delivery time is 3–5 business days within Pakistan, depending on your location. Please note that delays may occur during peak seasons or due to unforeseen circumstances.

4. Shipping Methods

  • Standard Delivery: 3–5 business days via our trusted courier partners.
  • Express Delivery: Available at checkout (faster delivery depending on your location).

5. Shipping Costs

Shipping charges are calculated at checkout based on your location and selected shipping method. Free shipping may be offered on orders above a certain amount—check our homepage for current offers.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on the courier’s website.

7. Lost or Damaged Packages

  • If your package is lost during delivery, please contact our customer service team at oustore.pk@gmail.com immediately.
  • For damaged packages, keep the original packaging and photos of the damage and contact us for a replacement or refund.

8. Contact Information

If you have any questions regarding shipping or delivery, please contact us: